Bedlam & Mayhem - Specialists in Chaos Management!
By understanding the philosophy and psychology of business and having access to a
network of established and experienced business Associates, Bedlam & Mayhem are able
to work with their Clients to help them achieve their business goals.
As specialists in Chaos Management we are able to understand how to define the Chaos,
collate the necessary Information, measure and target the Entropy and Communicate
a relevant and appropriate Solution to help our Client achieve success.
We understand that Chaos isn’t always invited into organisations but can often be
there undermining the success of a company. As specialists in Chaos Management, we
are able to identify, fix and prevent chaos returning to your business.
The 5 Stages of Chaos Management
Chaos: Random and unpredictable phenomenon, utter confusion and disorganisation.
Information: Knowledge derived from study, experience, or instruction, thoughts,
ideas, sentiments, opinions, observations and feelings.
Entropy: the measure of the level of disorder in a closed but changing system, a
system in which energy can only be transferred in one direction from an ordered state
to a disordered state. Higher the entropy, higher the disorder and lower the availability
of the system's energy to do useful work.
Communication: the process of transferring information from one source to another.
Communication is commonly defined as "the imparting or interchange of thoughts, opinions,
or information by speech, writing, or signs". Communication can be perceived as a
two-way process in which there is an exchange and progression of thoughts, feelings
or ideas towards a mutually accepted goal or direction.
Solution: The act, method, or process of solving a problem. Simplification, clarification,
an explanation. Identification of a goal or direction that resolves an issue.
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Denial: It is often the case that organisations are blissfully unaware of the chaos
that permeates their organisation. -“we’re not like that”, “that couldn’t happen
Anger: When unchecked, chaos starts to bubble to the surface, frustration and anger
start to well up and overflow into the operations of the business. -“Why me? It's
not fair!"; "How can this happen to us?"; "Who is to blame?"
Bargaining: When the anger abates, the organisation’s protagonists start to rationalise
the silver bullets that they think will get them out of trouble without really looking
at what is wrong. -“If we can just make it to year end!"; "If the bank could just
lend us more money"; "if we could just get that next big order"
Depression: Those responsible for steering the business may well start to disconnect
themselves from the business and their responsibilities, creating a downward spiral.
-“Why bother with anything?"; "What’s the point?"; "All the fun has gone, why go
Acceptance: When the Client finally reaches this stage they are all for finding the
right solution to the real problem. Positivity returns and action can be taken and
taken quickly. -“It’s all going to be ok!"; "We can fight this!"; "I’m getting my